Intelligent Automation
High-volume workflows that run themselves—intake, documents, and reporting wired into your CRM, ATS, and email. Humans step in only when judgment matters.
AI that gets
the work done.
We build AI automations that handle your intake, documents, data entry and reports, so your team gets hours back every week.
Delivery leadership on large operational systems for regulators, licensing bodies, and workforce agencies, including seven years at Deloitte.
Your competitors aren't outspending you.
They're out-automating you.
Area
Them
You
Leads
In the CRM before the call ends
Retyped at 4pm
Documents
Filed and routed instantly
Sitting in inboxes
Reports
Built overnight
Rebuilt by hand, again
Every week you wait, the gap gets wider.
What we do
Three ways we put AI to work.
AI Product Engineering
AI features built for production: search, document understanding, and assistants—secure, scalable, and ready for real traffic.
Managed AI Operations
We keep accuracy and cost steady after launch—monitoring, evaluating, and improving as your data, tools, and models change.
Operational problems where AI earns its keep.
Operations
Stop re-keying data, chasing handoffs and drowning in processing backlogs.
Sales and client services
Capture every inbound request, qualify it and route CRM-ready records in minutes.
Talent and recruiting
Run intake, résumés and compliance docs into your ATS without manual cleanup.
Professional services
Ship proposals, status reports and client deliverables in a fraction of the time.
Knowledge management
Answer policy, product and process questions with cited answers, not guesswork.
Finance and accounting
Automate matching, invoicing and exception queues, with review where the numbers have to be right.
How we work
-
Assess
Map the work. Measure the cost.
-
Design
Architecture before code.
-
Deliver
Built on your real data.
-
Operate
Launch. Measure. Keep it live.
Selected work
Built end to end.
YouTube · Bible with AVA
Screenshot: Illana
Screenshot: agentrr
Screenshot: Nod
Bible with AVA
AI content production at scale
The challenge: narrate and produce the entire Bible as a video series, with consistent voice, visuals and music across every chapter—work that would take a traditional production team months.
What we built: an end-to-end AI pipeline that generates narration audio, visuals, scripts and final video automatically, chapter by chapter.
- 1,007 chapters produced—the complete Bible
- 0 → 35,000 views · In 2 months
- One pipeline, no production team
How every engagement is run.
Enterprise governance
Every engagement runs on formal scope, acceptance criteria and change control.
Security by design
AWS-certified architecture. Your data stays in your environment, under your access controls.
Measurable outcomes
We baseline before we build, and report results after launch.
Fixed commercial terms
Scope and investment are agreed in writing before work begins.
Full ownership
All code, configuration and documentation belong to you.
Independent advice
If an existing platform solves the problem, we recommend it.
Richard Ion Pantalon
Founder
Richard builds technology that can't afford to fail. At Deloitte, he led teams delivering statewide systems that millions of people rely on every day.
Now he leads IonBuilt, helping companies put AI to work across their operations faster, at lower cost, and without big-firm overhead.
How we start
One path.
You book an audit. We find the workflow worth automating—then we build it.
-
Start here
Audit
A free look at one manual workflow: what's broken, what it costs, and whether AI is the right fix.
-
Then
Build
If it's a fit, you get a fixed scope and fixed price. We deliver against written acceptance criteria.
-
Optional
Run
We can keep monitoring and improving it after launch—or hand it off cleanly to your team.
Book an audit
Tell us where manual work is slowing you down. A few sentences is enough.
- Reply in one business day
- 30-minute call
- Clear recommendation—or an honest no
Or email hello@ionbuilt.com